Sierra Instruments Warranty & Support
/Limited Warranty - Product - Liability for Repair and Replacement Only
All Sierra products are warranted to be free from defects in material and workmanship and will be repaired or replaced at no charge to Buyer, provided return or rejection of product is made within a reasonable period but no longer than one (1) year for calibration and non-calibration defects, from date of delivery. To assure warranty service, customers must register their products online on Sierra’s website. Online registration of all of your Sierra products is required for our warranty process. Register now at http://www.sierrainstruments.com/register.
This warranty does not cover any damage or discoloration caused by corrosion due to gases, liquids, or any other source, nor does it cover normal wear of any seals in its products and with gases other than air, or unless otherwise specified in the contract. Such returns are contingent on Sierra's examination and reasonable satisfaction that any defects are covered by this warranty and that the Buyer has not returned the equipment in a damaged condition, due to any negligence, tampering, misapplication or product modification on the part of the Buyer or his agents. Sierra shall not be liable for installation charges, for expenses of Buyer for repairs or replacement, for damages from delay or loss of use, or other indirect or consequential damages of any kind.
Sierra extends this warranty only to Sierra products properly used and properly installed for the particular application for which intended and quoted, and this warranty does not cover products which have been modified without Sierra's approval or which have been subjected to unusual physical or electrical stress, alteration, or tampering, or upon which the original identification marks have been removed or altered. Whenever the design of the equipment to be furnished or the system in which it is to be incorporated originates with the Buyer, Sierra's warranty is limited specifically to matters relating to furnishing Sierra equipment free of defects in materials and workmanship and Sierra assumes no responsibility for implied warranties of fitness for purpose or use. Any replacement or repair shall be to Sierra's factory, unless otherwise directed. No items shall be returned for warranty repair without prior written authorization from Sierra.
Note: Sierra’s InnovaSwitch™ Flow Level Switches come with a two (2) year warranty with the above stipulations.
Lifetime Limited Warranty on Patented DrySense™ Sensor Technology
In addition to Sierra’s standard one (1) year manufacturing warranty on all instruments produced, Sierra also offers a lifetime warranty on all DrySense™ sensors standard with Sierra models 640i, 780i, 640S, 780S, and 670S instruments sold after January 1, 2010. This warranty does not extend to the Model 620S, the BoilerTrak™, the HT (High Temperature) 640S/780S sensor or the 780S UHP (Ultra High Purity) sensors. To assure warranty service, customers must register their products online on Sierra’s website. Online registration of all of your Sierra products is required for our warranty process. Register now.
Download Sierra Products Warranty Statement
2 Year Warranty Coverage for Flow Switches
Sierra offers a two (2) year warranty coverage for our entire line of InnovaSwitch™ Flow Level Switches beginning July 1, 2010.
or call (502) 266-6640.
